Managed Hosting Packages

Examples of our Managed Hosting Packages

Introducing Essential, Growth and Critical

Three Managed Hosting Packages

Digital Craftsmen offer a lot more than three managed hosting packages which fits all, however businesses of all sizes and agency decision makers first want to know “how much” and “what do I get?”

We’re introducing three example packages, each one matched to a different digital business maturity:

  • Essential
  • Growth
  • Critical

We believe it’s a great way to start the conversation and for clients to more easily understand what they’re getting. Yes, we offer more, so much more, but sizing and costing something that can fit, will we believe lead to uniquely right solutions.

We’ve redefined what’s standard

We don't know anyone else who gives you as much functionality and security at the entry level as we do.

We are an ISO:27001:2013 accredited Managed Services & Hosting Provider and our ITIL Service Desk can manage every aspect of your system to ensure optimal performance, availability and security.

The Digital Craftsmen framework for 'Successful Systems' is built on a combination of People, Technology and Process.

Below is an outline of our wide range of hosting support services which we can implement with any hosting platform. We offer our own private multi-site VMWare platform alongside delivering services and systems on third parties of your choice such as AWS , Azure, Google Cloud or other providers.

As standard on all our packages we offer:

  • Incident Management
  • Problem Management
  • Threat Management
  • Access Control
  • Monitoring and Performance
  • Anti Virus
  • Firewall Management
  • Solution Overview documentation
  • Patch Management

If you require we can also add:

  • Application Deployment
  • Capacity Management
  • Change Control
  • Continual Improvement
  • Fully scoped Run-Book
  • Database maintenance and backup
  • Configuration Management

Business Class Server Hosting & Management


Own private network

External firewall

Load Balancer

2 Webservers

Internal firewall

Single database server

Operates from a single Datacentre

HA components operate from 2 Datacentres simultaneously giving near zero downtime in a DR event

Offsite Backup storage in secondary datacentre

24/7 monitoring and critical response

Security patching of the operating system and key applications

Anti-virus and malware scanning

Firewall management

Backup of your VMs and testing of the restores

10 x 5 support desk for non critical requests

Fully documented and regularly tested Disaster Recovery plan

Internal and external monitoring of key business applications

Configuration management and application support for changes to webserver configuration, code library updates and deployment

Based on our High Availability VMware platform with All-Flash Storage as standard out of one of our enterprise class datacentres, with multiple power and comms feeds

Private network with an external firewall, two load balanced webservers, internal firewall and a single database server...


The same server setup that is included in our Essential package as standard plus a full Disaster Recovery plan...

With Full Site Recovery Manager

Near Real Time

HA firewalls, HA LoadBalancers, two load balanced webservers, two database servers, offsite backup ...

Highly Available Pair

Highly Available Pair

Near Real Time

We would love to hear from you.